Management Communication Skills Learning Track:

Communication Skills for Managers, Building Trust and Respect, Delegating Work

Communication Skills for Managers

Managers build and strengthen their communication skills to work more effectively with their employees, peers and organization leaders.

Course Title

Course Result

Team Communication Expectations

Establish team communication norms and expectations

Managerial Listening Skills

Evaluate your communication with others to see how well you listen

Communicate Clear and Concise Messages

Use three communication elements to strengthen your ability to deliver clear and concise messages

Team Listening

Evaluate your communication with co-workers and peers to see how well you listen

Right Information at the Right Time

Ensure your team gets the right information at the right time

Communicating with Different Audiences

Create communication reminders for the most frequent audiences you interact with

Team Communication Feedback

Team members let you know when you perform selected communication actions

Communicating Key Messages

Receive feedback from your team on how well you are communicating key messages

 

Building Trust and Respect

Managers build the level of trust and respect they receive from their employees, peers and customers.

Course Title

Course Result

Supporting Company Values

Understand how your actions support the company values

Fairness with Others

Evaluate how fair you are with others

Building Trust with Employees

Build trust by learning what will create a great work situation for each employee

Trusting Others to Innovate

Increase trust and respect by supporting and encouraging innovation

Respect through Resources

Build respect by creating a network of resources for employees

 

Delegating Work

Managers develop their skills to effectively and successfully delegate work to others.

Course Title

 Course Result

Delegating to Others

Determine what you can delegate to others to be managed

Delegating with Clear Expectations

Establish clear agreements regarding what will be done with delegating

Getting Buy-In When Delegating

Increase buy-in for your requests when delegating to others

When Agreements are Broken

Effectively confront others when agreements are broken

Leadership through Delegation

Strengthen your leadership capabilities through delegation

For more information or a demo, you can call us on 0403006062 or email on info@e-resources.com.au or you may use the form below.

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