Being a Business Professional Learning Track:

Basic Business Skills, Personal Behaviors and Conduct, You and Your Boss

Basic Business Skills

Individuals build the basic business skills required to be successful in any job, at any company.

Course Title

Course Result

Strengthen Job Required Skills

Increase your ability to perform the processes and procedures required for your job

Know and Meet Customer Needs

Understand the changing needs of your customers and work to anticipate and meet those needs

Identify All Outcomes of a Potential Decision

Identify all possible outcomes before implementing a decision

Ensure Strategy Alignment

Ensure alignment to the organization’s strategy before committing to a project or initiative

Seeking Out Cutting Edge Ideas

Seek out new or cutting edge programs or processes that positively impact the organization’s strategy

Organizing Your Workspace

Organize your workspace and maintain a clutter free and productive work environment

Resources for Success

Identify the resources you need to be successful in your role

Learn Workplace Technology

Learn a new workplace technology to enhance your individual work performance

Work Place Rules and Policies

Evaluate how well you adhere to critical work place rules and policies

Understanding Financial Management

Take your knowledge and understanding of financial management to the next level


Personal Behaviors and Conduct

Individuals strengthen their personal conduct and behaviors to become individuals with character and integrity in the workplace.

Course Title

Course Result

Manners and Courtesy at Work

Evaluate your level of manners and courtesy at work

Developing an Attitude to Learn

Determine if you display an attitude to learn

Increase Your Objectivity

Increase objectivity by identifying various perspectives of the same situation

Do You Overreact?

Determine if you tend to overreact to stressful and difficult situations

Persevere During Setbacks

Persevere in the face of setbacks

Being Consistent with Company Values

Increase the consistency between your actions and the company values

Don’t Jump to Solutions

Spend time asking questions before immediately jumping to solutions


You and Your Boss

Individuals build their relationship with their boss to receive the right level of feedback and coaching for success.

Course Title

Course Result

Feedback for Great Results

Identify the areas you need feedback on to deliver great results

Ask Your Boss for Feedback

Ask your boss for feedback on your performance

Support the Company Mission and Vision

Talk with your boss regarding how your actions & behaviors support the company mission and values

Discuss Your Work-Life Balance Needs

Meet with your boss to discuss your work/life balance needs

Recognizing Your Boss for Personal Achievements

Recognize your boss for his or her contribution to the team’s achievements & your individual success

For more information, you can call us on 0403006062 or email on or you may use the form below.

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